Epicor Software Corporation has recently announced that Saudi Mechanical Industries (SMI) implemented the next-generation enterprise resource planning (ERP) solution, Epicor ERP, to support its business.
According to SME, the solution which serves as the backbone of its core business, has allowed the them to streamline processes and increase efficiency and productivity across all functional areas including manufacturing, sales and finance. This has not only translated in to significant reduction in cost and increased profitability but has also allowed SMI to offer its customers a much higher level of customer service.
Audeh Awartani, MIS and process improvement manager, Saudi Mechanical Industries, said, “Over the past few years, we have added a number of factories across the world and to support this growth, it was clear that we needed a more sophisticated and dynamic ERP solution that would allow us to consolidate, streamline and integrate processes across all sites. Epicor iScala ERP had been a vital part of our manufacturing operations for over 10 years and given our satisfaction with the solution and our experience with Epicor, we decided to continue our partnership.”
In addition to improving processes and reaping operational efficiencies, SMI also underlined that it has greatly benefitted from the solution by being able to consolidate all users on to one uniform application. This feature has facilitated greater sharing and visibility of workflow across all departments and has allowed users to easily access accurate and real-time transaction data with just a couple of clicks. The system also effectively integrated SMI with its business partners, locally and internationally, improving transparency and supplier performance.
“SMI is a prime example of how Epicor technologies can be a definitive part of a company’s long term business roadmap. Our solutions scale in line with customer requirements and we are constantly adding new features and capabilities to meet the needs of highly specific industry sectors such as manufacturing,” said Hesham El Komy, senior director, channels at Epicor International. “This technical expertise is backed by the support of our dedicated local team that maintains ongoing communications with each customer to understand their evolving needs, and identify ways in which we can continue to improve their efficiency so they can focus on growing the business.”
