In an exclusive op-ed for tahawultech.com, Avaya’s Rany Tannouri, outlines how government departments up and down the country are making …
The transformational power of video live agents in customer care
Video live agents empower businesses to establish direct and personalised connections with their customers. In contrast to traditional customer care methods characterised by lengthy waiting periods and impersonal interactions, video live agents facilitate real-time face-to-face communication.
Finesse partners with Jetpatch to provide digital transformation solutions
With Finesse and JetPatch working together, businesses can confidently navigate their digital journeys while safeguarding their digital infrastructure.
Pure Storage CTO outlines the need to ‘strike the right balance’ with storage platform development
Alex McMullan, CTO International at Pure Storage, has outlined the need for CTOs and CIOs to strike the right balance …
Lenovo reaches significant milestone from its European manufacturing facility
Lenovo has reached the milestone of manufacturing and shipping one million workstations and servers from its first purpose built in-house …
“We want to make people aware that we are back in the premium marketplace,” Sudhir Chadaga, Motorola
CNME Editor Mark Forker secured an exclusive interview with Sudhir Chadaga, Chief Strategy Officer at Motorola Mobility, to find out …
Keeping cities moving with traffic system solutions
Hikvision adds another level of visibility and intelligence to traffic systems with integrated solutions including Traffic Violation Management, Traffic Order Management, and Traffic Command Centre.
SMBs are still a lucrative niche for cybercriminals
Kaspersky unveils a comprehensive report highlighting the increasing peril faced by small and medium-sized businesses (SMBs) in the current cyberthreat landscape.
Omnix International and DocAcquire partner to bring intelligent document processing to the Middle East
Intelligent document processing platforms can be integrated into a business workflow and unlock several benefits including enhancing efficiency, reducing the …
Nokia and Red Hat announce partnership for telecommunications solutions
Service providers will benefit from Nokia’s focused development and leadership in future-ready core network software together with Red Hat’s deployment options for bare-metal, virtualised and public cloud.