Forrester Research predicts that with the BYOD trend expected to increasingly include laptops as well as smartphones and tablets, the approach to managing such devices is in for some big changes.
In its 2013 Mobile Security Predictions report, Forrester says that “on-demand mobile virtualisation will overtake mobile-device management” as a core technology that IT professionals will turn to as a way “to segregate business content and data from the personal environment” in mobile devices.
Forrester analyst Chenxi Wang in the report calls mobile-device management (MDM) a “heavy-handed approach — more and more IT professionals have told us that they don’t want to manage employee-owned devices. For these reasons, technologies such as mobile VDI, containers, app wrapping, and device virtualisation have emerged to deliver personal-to-corporate segregation.”
However, at the same time Wang concedes that today “many of these technologies diminish the user experience, which remains the single biggest barrier to adoption.”
Seamless “mobile virtualisation”, which depends on policy-based control over corporate apps, and consequently the content and data, started appearing in earnest in the marketplace last year and will become more mainstream this year, Forester predicts.
VMware’s device virtualisation technology and options from vendors Enterproid and MobileSpaces are cited as examples of vendor-specific technologies, though these might still be considered to be in the early stages, according to the report. But Wang sees mobile virtualisation as an approach that potentially “can change how enterprises approach mobility.”
Innovations in mobile virtualisation are likely to “gradually pull budget away from device management,” according to the report. The consultancy predicts MDM products won’t go away but could expand to include mobile virtualisation. The report suggests MDM vendors will fare best in the near term with small to midsize businesses and small enterprises, and need to partner with mobile operators to reach these customers. But in the long run, MDM vendors “risk losing relevance” if their platforms don’t evolve, the report warns.
Separately, Forrester also predicts in the report the rise of HTML5 in lieu of native app development (such as Apple iOS or Google Android) in the enterprise. Developers of mobile apps in the enterprise “will flock to HTML5” as the application development mode of choice over native apps for the main reason that it will be simpler and cheaper, Forrester said.
Forrester added that native apps will continue to get the spotlight in the consumer market, though.
“With more HTML5 in the mix, enterprise applications will gradually move to be more cloud-based,” Forrester predicts. In terms of provisioning of core security capabilities, Forrester predicts the rise of mobile-cloud service providers for whom security and privacy “will become a differentiator.”
The privacy implications of mobile devices are accelerating in a dark way. Forrester says the “creepy factor” for end users of mobile devices is growing as it’s become possible to collect massive amounts of data via consumer apps that can share it with third parties for advertising and data-mining services.
“If we’re not careful, the number of devices and sensors around us could soon bring about user activity monitoring 24×7 – something akin to an Orwellian world,” the report warns. “The privacy regulatory landscape is not expected to change drastically in 2013, and the increased business pressure to collect mobile data, coupled with the lack of industry standards and regulatory controls, suggests the risk of abuse is high.”
Forrester says the full implications of what’s been unleashed simply aren’t yet fully grasped.