Enghouse Interactive, a provider of multi-channel contact centres, joined forces with IT 
systems integrator and solutions provider, Intertec Systems, to exhibit its solutions at Middle East Call Centre (“MECC”) ’12.
MECC is a leading annual conference and exhibition focused on the call centre industry in the Middle East region.
In collaboration with Invita, one of the largest hosted contact centres in the GCC, Intertec and Enghouse Interactive showcased their unique multi-tenant cloud-based contact centre solutions, operator attendant consoles for VIP service, call recording and quality monitoring and BPO solutions at the event.
Naresh Kothari, MD at Intertec Systems stated, “The collaboration between Enghouse, Invita and Intertec proved to be a unique opportunity for delegates to understand every aspect of the solution from the cloud technology and its deployment through to the business and cost benefits. We have over 10 years of experience in implementing contact centre solutions to a broad spectrum of industries including banking, healthcare and telcos. We have achieved this by working closely with Enghouse Interactive, to ensure that we provide a contact centre solution that meets all the requirements of our clients.”
