Dell EMC ends debut year with 91% post-merger satisfaction

Dell Technologies has celebrated the first anniversary of its formation through the historic merger of Dell and EMC.

In its inaugural year, the company has reportedly formed a unified Dell and Dell EMC salesforce and created a $35 billion Dell Technologies channel and global channel programme that added 10,000 new business customers to the Dell EMC portfolio.

Dell EMC also experienced a nearly double revenue growth in underpenetrated accounts in the first half of 2017. According to the firm, this is fueled by cross-selling of server, storage, client and converged infrastructure solutions.

“We set the bar high and exceeded our own expectations,” said Michael Dell, chairman and chief executive officer, Dell Technologies. “We’ve made enormous strides this past year in serving the needs of our customers, from governments to fast-growing small businesses to many of the world’s largest enterprises who call Dell Technologies their most strategic IT partner. And we’re just getting started.”

The company as a whole, has also paid down approximately $9.5 billion in debt, completed three major business divestitures while continuously investing aggressively in new initiatives, according reports.

As evidence of early traction, a new independent IDC survey reveals that 91 percent of customers surveyed worldwide believe Dell and EMC have delivered on the promises made to them ahead of the merger.

Dell Technologies also is announcing that GE has signed a multi-year commitment to use Dell Inc. infrastructure and end-user computing solutions to support GE’s ongoing digital transformation efforts.

Under the agreement, Dell Inc. becomes the primary IT infrastructure supplier for GE. The deal is one of the largest non-government contracts in Dell Technologies, Dell or EMC history.

The company has also invested over $4.5 billion in R&D annually. It invested an additional $100 million in innovative startups focused on future tech areas like artificial intelligence, machine learning, Internet of Things, genomics and others through Dell Technologies Capital.

In addition, Dell EMC and Dell products such as servers, storage and PCs have gained leading positions in a number of markets during the year.

Dell Technologies also is releasing its Annual Report to Customers, demonstrating how the company has helped customers in the past year to achieve their peak potential in the digital future.