CommScope has recently introduced a new management tool for the PartnerPRO Network.
According to the company, the new tool will increase the ease, speed and efficiency of collaborating with its partners and to deliver faster and better services to its customers
The CommScope PartnerPRO Portal is a management software tool for partners that runs on a data management technology created to simplify the process of collaboration for customer projects, ultimately providing customers faster access to CommScope technology.
“CommScope is making a significant investment into this new portal because we are committed to giving our partners the best tools and support to serve their customers,” said Stephen Kowal, Senior Vice President, Global Partners, CommScope. “The PartnerPRO Portal enables a whole new approach to collaboration with features that will fundamentally change the way we work with partners.”
As CommScope evolves to add new solutions to its portfolio, new partners are added to deliver these solutions. The PartnerPRO Portal offers a higher degree of integration for the worldwide PartnerPRO Network to deliver value-added services to customers more efficiently, including:
• Faster access to the newest CommScope technology such as Data Centre on Demand, iTRACS DCIM suite, Redwood Systems sensor network and in-building wireless solutions.
• Faster access to a highly qualified CommScope partner suited to the needs of the customer.
• Simplified warranty processing and archiving to provide customers the peace of mind knowing all sites are properly under warranty and documented.
Jim Curran, vice president, Enterprise Sales, MEA, CommScope, said, “Our partners in the Middle East and Africa region are an essential element of our success and fundamental to our regional footprint. They understand the regional specifications and provide local insight to help simplify and accelerate network deployments. Therefore, the new platform will help them to serve customers even better and more efficiently”.
The CommScope PartnerPRO Portal provides more detailed data relating to customers, sales and lead conversations – ultimately streamlining the process to bring CommScope solutions with greater efficiency to customers around the world.
CommScope launched the new PartnerPRO Portal management tool to continue developing the PartnerPRO Network with improved communications of project and solution information for partners, along with other benefits that include:
• Easier access to vital financial, technical and sales information through detailed dashboards.
• One-stop warranty information and processing centre.
• Detailed support for local languages and currency entries.
• Simplified access to business development incentive programmes.
