“We’re helping our customers and our channel partner ecosystem on this AI journey” – Ahmad Dorra, Avaya

Ahmad Dorra, CX Solutions Lead – META, at Avaya, sat down with CNME Editor Mark Forker at GITEX 2024, and explained how the global leader in enterprise CX is helping both their customers and channel partners to yield the benefits presented by the technology, and described it as an ‘AI journey’.

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