On Artificial Intelligence Appreciation Day, Anita Joseph, Editor, Tahawultech.com, spoke to technology industry visionaries to find out what they think …
Discover insights from the State of Customer Service report
65 per cent of ME businesses are ready for digitisation and smooth implementation of technology; read for more insights from Sprinklr and Martechvibe’s State of Customer Service in The Middle East Report.
Juniper Cloud Metro’s sustainable growth
Brendan Gibbs – Senior VP, Automated WAN Business at Juniper Networks highlights how Juniper’s Cloud Metro solution has gained significant …
How to tackle cyber threats with XDR
Vibin Shaju, VP Solutions Engineering EMEA at Trellix, explains how XDR is crucial for cybersecurity in GCC as organizations seek …
How organisations can detect and respond to compromised employee identities
Threat actors understand that people hold access to an organisation’s most critical data, and that many can easily be tricked into unknowingly putting the security of their organisation in jeopardy.
“The days of enterprise apps running in a single environment are drawing to a close” – Bart Salaets, F5
Bart Salaets, EMEA Field CTO at F5, explains how multi-cloud networking can be both straightforward and secure. The days of …
Automotive Cybersecurity: Opportunities and Challenges
As the automotive industry moves towards a future of connected and autonomous vehicles, ensuring robust cybersecurity is of paramount importance. …
Chainalysis research finds cryptocurrency crime down but ransomware is increasing
Ransomware is the only form of cryptocurrency-related crime that has grown in 2023, with attackers on pace for their second-biggest year ever.
“For UAE government departments, it’s all about the experience” – Rany Tannouri, Avaya
In an exclusive op-ed for tahawultech.com, Avaya’s Rany Tannouri, outlines how government departments up and down the country are making …
The transformational power of video live agents in customer care
Video live agents empower businesses to establish direct and personalised connections with their customers. In contrast to traditional customer care methods characterised by lengthy waiting periods and impersonal interactions, video live agents facilitate real-time face-to-face communication.
Pure Storage CTO outlines the need to ‘strike the right balance’ with storage platform development
Alex McMullan, CTO International at Pure Storage, has outlined the need for CTOs and CIOs to strike the right balance …
SMBs are still a lucrative niche for cybercriminals
Kaspersky unveils a comprehensive report highlighting the increasing peril faced by small and medium-sized businesses (SMBs) in the current cyberthreat landscape.
Gartner survey finds 81% of CIOs expect to grow their IT team in 2023
Large Enterprise CIOs Are Using Several Tactics to Execute Their Talent Strategy and Meet Critical Skills Demands in 2023.
“Businesses must learn to live with ransomware” – Edwin Weijdema, Veeam
Edwin Weijdema, Field CTO EMEA and Lead Cybersecurity Technologist at Veeam, said that businesses simply have to learn to live …