How customer care has evolved and why it should be a top priority for brands

How customer care has evolved and why it should be a top priority for brands
Simon Pamplin, chief technologist, WAN Edge EMEA at Aruba Silver Peak, a Hewlett Packard Enterprise company, examines how channel partners can maximise the growing demand for SD-WAN.
As the industrial world becomes ever more connected and complex, the need to embed pervasive cybersecurity policies is paramount, says Tim Grieveson, Chief Information Security Officer, AVEVA.
Hussein Malhas, VP of Revenue for MENA, Turkey and Pakistan at Infobip shares his advice on what it takes to implement new technologies in order to deliver a frictionless customer experience.
James Lyne, Chief Technology Officer, SANS Institute, tells Security Advisor how cybersecurity specialists without basic IT skills are like surgeons that don’t know anatomy.
As we’ve seen over the past 18 months, video communications have tremendously benefited individuals, families, organisations, and governments. Video meetings made it possible for people to connect and collaborate even as they were miles apart. Moreover, many organisations came to realise how video communications improve productivity and work-life balance.
What is RaaS and what does that mean? Ransomware as a Service (RaaS) means that you can simply purchase a service online, on the Dark Web, and you can then take whoever you want hostage at will. So, if you want to get rich quickly, all you need is a connection to the dark web, a credit card or other way to pay, and reprehensible morals.
Tips to Protect Enterprise Networks and Resources Against Mozi.
Prepare for Cloud Database Migration.
Expert Opinion: The Way We Work: From All Change to You Choose.
Overcoming the Challenges of IPv4 Exhaustion.
The rapidly evolving tech industry continues to unveil innovations that are reshaping the way we live our lives.
5 Traits of a Great Endpoint Security System.
National blockchains to enter the real lives of citizens in 2021. Blockchain will create the internet of trust.