Dubai Silicon Oasis Authority has launched “HADI”, an AI-based conversational bot that can answer users’ questions and process transactions with respect to DSOA’s services.
Egypt ministry selects Avaya to enhance services for people with disabilities
Egypt’s Ministry of Communications & Information Technology has launched WASEL, a first-of-its-kind contact centre service in the region that provides hugely enhanced access to a variety of services for people with disabilities.
Mobile technologies added $191 billion to MENA economy: report
Mobile technologies and services have added $191 billion to the region’s economy in 2018 – equivalent to about 4.5 percent of regional GDP, according to the latest reports by GSMA Intelligence.
Endpoint security processes and visibility remain challenges: SANS Institute
Centralised logging and automation solutions are now a necessity to detect, defend against and respond to modern attacks, according to the SANS 2019 Endpoint Protection and Response Survey.
Etisalat, Huawei complete optical cross-connect trial
UAE telco Etisalat has collaborated with Huawei to complete the industry’s first trial of compact all-optical cross-connect (OXC) for the transport industry.
“UAE consumers won’t pay extra for 5G”: TRA
UAE consumers have received a welcome boost following confirmation that they will not have to pay extra for superfast 5G …
Uber founder receives $400m in investment from Saudi Arabia
Uber founder Travis Kalanick has received investment of $400m from Saudi Arabia’s sovereign-wealth fund according to reports in The Wall …
Focus Softnet launches new AI-powered app for Quickbooks users
Focus Softnet has launched Qbixe, its artificial intelligence-driven, voice activated app, designed for small and medium businesses using Intuit’s Quickbooks.
Data helps build customer trust: MEA business leaders
Business leaders in the Middle East and Africa strongly believe that data helps build trust from its customers, its own business processes, and across its partner ecosystem, according to a recent study by IBM.
Dell Technologies commits to driving UAE’s ICT agenda
With digital transformation being a major area of focus for businesses and government across the UAE, Dell Technologies has reinforced its commitment to advancing the country’s ICT agenda.
Abu Dhabi Grand Prix to go cashless with Tappit
Tappit, the global payment ecosystem for events, sports stadia and venues, has announced a new partnership with Yas Marina Circuit in Abu Dhabi.
Honeywell unveils Genetron application in Saudi Arabia
Honeywell has launched its Genetron application to combat counterfeit refrigerants in the Kingdom of Saudi Arabia.
Huawei smartphone sales soar despite US restrictions
Global sales of smartphones to end users continued to decline in the third quarter of 2019, contracting by 0.4 percent compared with the third quarter of 2018, according to Gartner.
Chatbots to bring global retailers $439 million in annual savings
Artificial Intelligence (AI) technologies such as chatbots will bring global retailers $439 million in annual savings by 2023, according to a recent industry study.