As part of our commitment to providing you with cutting-edge solutions and staying at the forefront of technological advancements, we are excited to invite you to our upcoming workshop on Modernizing Digital Workspace and AI-based Customer Experience.

This workshop is designed to provide valuable insights into the latest advancements in digital workspace technologies, with a focus on integrating artificial intelligence, enhancing security measures, ensuring seamless manageability, and promoting sustainability.

GBM & Cisco expert speakers will share practical strategies, real-world case studies, and hands-on demonstrations to help you navigate the evolving landscape of digital workspaces. This event also presents a unique opportunity to connect with industry professionals, share experiences, and build valuable relationships.

Kindly RSVP to secure your spot at this enlightening workshop. We look forward to engaging in insightful discussions, networking, and collectively envisioning the future of work.

 

SAVE THE DATE


23rd January 2024, 09.30am – 02.30pm
(UAE time)

 

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Event Agenda

Registration and Welcome Coffee

Hani Nofal

Reshaping the future Digital Workspace using AI

Hani Nofal - General Manager & Head of Technology, GBM

Fabien Habbouche

Reimagining work with Webex Suite

Fabien Habbouche -Collaboration Business Lead, Cisco

Gawie Herholdt

Reimagining the workplace with Cisco Endpoints

Gawie Herholdt -Collaboration Solutions Architect, Cisco

Coffee Break

George Gharios

Reimagining Customer Experience with WebEx contact center

George Gharios -MEA Contact Center Business Lead, Cisco

Massimiliano Picchi

Imagicle One Suite for all your Cisco Collaboration Solution

Massimiliano Picchi -Global VP Sales, Imagicle

Digital Workspace Transformation Case Studies

Moderated by

Mansoor Jamil

Mansoor Jamil, Regional Digital Workspace Consultant, GBM

Shahzad Ather

Shahzad Ather, Digital Workspace Pre-Sales Specialist, GBM

Demo Experience & Open Discussion

Networking Lunch

Event Speakers

Hani Nofal
Hani Nofal
General Manager & Head of Technology
GBM

Hani Nofal is an experienced executive with a strong background in the information technology industry, particularly in the Middle East region. He joined GBM in January 2012 and has since held various leadership positions. Currently, he serves as GBM’s General Manager - Head of the Technology organization and Board Member of Coordinates ME, a GBM company.

Fabien Habbouche
Fabien Habbouche
Collaboration Business Lead
CISCO

Fabien, a skilled network consultant with an outstanding background in network design and implementation, has close to 14 years of experience in the networking domain with a focus on Cisco’s Collaboration technologies.

Fabien started his career with Cisco in 2015 as a Smart Cities Consultant. Shortly after that, he moved to become an Enterprise Account SE covering retail, transport and logistics and oil and gas customers. Fabien is currently a Collaboration Sales Specialist covering UAE, Oman and Pakistan.

Fabien has a bachelor’s degree in Computer and Communications Engineering. His passion and area of interest has always been around Cisco’s Collaboration technologies. Fabien has also achieved his CCIE in Collaboration back in 2010.

Gawie Herholdt
Gawie Herholdt
Collaboration Solutions Architect
CISCO

Gawie Herholdt is a Technical Solutions Architect for Cisco Collaboration solutions. He joined Cisco in 2007 and held various engineering positions in Cisco. He studied at the University of South Africa and holds CCIE Emeritus with extensive knowledge and experience in Cisco Collaboration products and solutions. Outside of Cisco he enjoys recreational sailing, motorcycling and traveling.

George Gharios
George Gharios
MEA Contact Center Business Lead
CISCO

George, a Cisco veteran with over 20 years of experience in the contact center space, is currently leading the transformation of the MEA region’s customer experience journey. Having previously engaged with countless customer implementations during his tenure in the Cisco services organization, George has become proficient at identifying gaps, highlighting creative solutions to complex problems and thinking out of the box to support customers.

George has held multiple strategic and technical roles throughout his career.

George holds a Bachelor’s degree in Communications Engineering and is a constant learner in life. He speaks Arabic, English and French, all very fluently.

Massimiliano Picchi
Massimiliano Picchi
Global VP Sales
Imagicle

Massimiliano is the Global VP Sales at Imagicle spa and part of the board of the company. He leads the Sales Team to help Imagicle Partners worldwide to become more competitive and successful, thanks to a wide adoption of Imagicle UC applications.

Mansoor Jamil
Mansoor Jamil
Regional Digital Workspace Consultant
GBM

Analytical and growth-focused professional with vast experience selling Digital Workspace/Cisco Collaboration solutions, promoting smooth use of collaboration tools and platforms, and overseeing customer-facing functions in fast-paced enterprise environments. Proven success in guiding enterprise customers from on-premises to cloud-based solutions and throughout pre-sales lifecycle as trusted advisor. Known for executing pre-sales activities, including opportunity qualification and discovery, demonstrations, product workshops, and POCs to differentiate Cisco Collaboraton portfolio from market competition and deliver compelling value propositions to customers.

Shahzad Ather
Shahzad Ather
Digital Workspace Pre-Sales Specialist
GBM

A seasoned , Audio Visual consultant with more than 15 years experience building your next collaborative spaces , innovation centers and command centers

Event Venue

Waldorf Astoria DIFC

Spanning floors 18 to 55 of the Burj Daman, our urban retreat is within 10 minutes of the Burj Khalifa, Dubai Mall, and The Museum of the Future.