Avaya have announced the reimagination of their professional services, in the form of their Avaya Customer Experience Services (ACES), formerly …
“Unequivocally, and undeniably Avaya is back” – Alan Masarek, Avaya CEO
CNME Editor Mark Forker is reporting LIVE from Avaya ENGAGE, in Orlando, Florida, where a triumphant Alan Masarek has declared …
ENGAGE 2023: Avaya Enterprise Cloud is enabling organisations to ‘future-proof’ their communications
Avaya is empowering organisations to pursue hybrid cloud models by hosting parts of their communications infrastructure in a dedicated cloud …
ENGAGE 2023: Avaya redefining their customers cloud journey with Google and Alcatel
Avaya have announced a new strategic partnership with Google and Alcatel-Lucent Enterprise, that will completely redefine their customers cloud journey. …
The power of AI in revenue management
Embracing AI as a strategic tool empowers revenue managers to make data-driven decisions, enhance customer satisfaction, and achieve new heights of success in today’s dynamic business landscape.
Opinion: “AI is not a threat to humanity, it represents the future” – Alfred Manasseh, Shaffra
Alfred Manasseh, the co-founder and Chief Metaverse Officer at Shaffra, has penned a thought leadership article outlining why AI is …
“Our AI strategy will enable customers to capitalise on the immense potential of AI” – Equinix
Equinix, a global leader in digital infrastructure has declared that it is well-positioned to help their customers realise the immense …
Navigating the subscription economy: What’s the opportunity for partners?
For example, distributor platforms such as PartnerCentral give partners access to robust reporting and insights, which allow them to track their engagements with customers and evaluate wider industry trends that can help identify new business opportunities.
Embracing innovation and efficiency
Veronica Martin spoke to Kevin Wippermann, Chief Technology Officer at Port of Duqm, during IFS Connect Middle East to discuss …
NEWS ‘FLASH’ – Pure Storage expands E Family product portfolio
Pure Storage has announced the expansion of its disk replacement-focused Pure//E family of products with the all-new FlashArray//E. Delivering on …
Veeam announce appointment of new Chief People and Culture Officer
Veeam have announced the appointment of Kacy Hassack as the company’s Chief People and Culture Officer (CPC). Kacy joins Veeam …
Avaya CEO invites attendees to ‘ENGAGE’ and learn how they are empowering better experiences
Avaya CEO Alan Masarek, has called on attendees to learn how the company is empowering their customers to create the …
UAE retailers must look to the daily challenges of their frontline associates
Focus on how to keep the customer entertained and engaged rather than compete on the lowest price.
Exclusive Interview: Aloysius Cheang, Chief Security Officer, Huawei Middle East and Central Asia
Anita Joseph caught up with Aloysius Cheang, Chief Security Officer at Huawei Middle East and Central Asia, to find out …