Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving user experience as a way to win and retain customers.
EAI promise
An enterprise application integration offers several rewards eliminating the cost of application development and improving user experience to name just two. But with the integration comes an array of complications that can require centralised policies. CNME takes a look at the rewards and boons of EAIs.
Taking the leap
3D printing is catching the attention of the global market. Identifying advantages across sectors, experts believe, it is the next disruptive technology that is bound to transform business models. Reseller ME finds out what this means for the regional channel.
Hot property
Abdulsalam Al Bastaki knows exactly what he wants from his employees. An eight year stint in the USA has enabled the Senior Executive Director of Information Management at Dubai Properties Group to teach them how to operate independently, and has helped him to implement new IT infrastructure at a range of top companies.
IT on all fronts
Khalifa Fund IT Director Dr. Zuhair Lardhi has been a mainstay of the Middle East IT industry, but in the midst of his career progression he found the time to satisfy his passion for academia.
In the driving seat
Benvir Padda has never been one to take things easy and see where he ends up. From a young age, the Legatum IT chief always made sure that things were never left to chance.
Broadcast the passion
Striving to keep up with a high-achieving family, Ali Radhi, Head of IT, MBC, has relied on his relentless passion for technology to find professional success.
Thirst for knowledge
Neil Menezes’ journey to becoming Group Director of Information Technology Operations at Jumeirah Group was a series of personal highlights, which saw an initial interest in computer games transform into a thirst for networking expertise.
The age of the customer
Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.
Malicious mobility
From paying bills on our smartphones to banking on our tablets, we are living more and more of our lives on our mobile devices. However, with all of this agility comes a measure of concern.
SEC: Powering up
The Saudi power utility company uses end-user IT analytics to transform user experience and gain real-time visibility into the IT environment.
Managing the cloud
As storage and computing power move from traditional bare-metal solutions, the next step is to find managing software that maintains the resource conservation, cost savings and agility that is the very draw of cloud computing. CNME investigates the benefits of open-source cloud management and what to look out for when choosing a management solution.
Serving the connected customer
Hozefa Saylawala, Regional Sales Director, Middle East Region, Enterprise Mobility Solutions Business, Motorola Solutions, says retailers have an opportunity to approach the technologically integrated customer by implementing the right solutions.
Framing the future
On 8th April, IBM celebrated the 50th anniversary of System/360, its mainframe system which transformed the computing world. James Dartnell reports from the Mainframe50 conference in New York City where the infrastructure giant celebrated the milestone with the release of new cloud and Hadoop services.