Naji Kazak, Regional Channel Manager, Lexmark Middle East and Africa, explains how the channel partners can best leverage the opportunities present in managed print services (MPS).
Trading up
With an undeniable dedication to world-class service for its countless visitors, vendors and exhibitors, Farid Farouq, Vice President, IT, knows the Dubai World Trade Centre must stay on the cutting edge of technology. When it came time for an infrastructure upgrade, Farouq knew it would not be a small task.
Hacker headspace
With cybercrime an ever-present danger, hackers around the world attack user data for financial and political gain. But they are not all bad. CNME takes a look at the mindset of hackers good and evil, and how they constantly ask questions of governments and top companies.
Help at hand
An IT help desk is the central organ of technical support for any business, and the first place employees look when facing such problems. How can organisations best equip their help desks so they are ready to tackle any problem, and what are the most pressing issues they currently face?
A fine line
Arun Chawla, CEO, Trigon, takes Reseller Middle East through the company’s growth stages and discusses how partners can expand business without hurting their bottom line.
Narrowing the focus
Ramkumar B, President, Value Division, Redington Gulf, discusses the company’s plans for cloud and other focus areas for driving the business.
Stacking success
Herve Renault, Director, Channel, Alliances & General Business, SEMEA, VMware, on the company’s journey towards being a true cloud-provider and the role of the channel partners in this transformation.
A class apart
Youssef Fawaz, Managing Director, Middle East, Dimension Data, discusses how the company’s managed cloud platform enables it to stand out from competition.
Redefining perspectives
Nael AL-DOUJAILI, Managing Director MEA, IB-Remarketing, Global IT Support & Maintenance Services, on the business of recycling and reusing IT products.
Connecting the dots
Tarun Nandi, Director, Blue Bell Computers, says employee turnover and credit issues in the channel are interconnected.
Mastering the data
Moving virtual servers around a hybrid cloud environment isn’t hard, but managing the data is. That’s why NetApp wants to be “the enterprise data-management standard across the enterprise,” says CEO Tom Georgens.
Rack to the future
Data centre technology is rapidly changing. With the advent of virtualisation and increasing speed and agility may come a sense of impending doom for IT staff. However, more efficient centres do not necessarily mean the end of a robust technical department.
Indulging in analytics
Big Data analysis can give businesses a great deal of insight into their processes, weaknesses and strengths. However, over-investment and lack of planning in these projects can result in a waste of resources for already stretched budgets.
Nadella seeks to axe failing hardware
Microsoft’s quarterly financials are out, and they paint a startlingly clear picture of why new CEO Satya Nadella is in such a hurry to scuttle away from the “devices and services” mantra rolled out by former honcho Steve Ballmer just last year.