Varun Kumar from Freshworks, has penned an exclusive op-ed on how customer service agents can be empowered through the implementation of automation software.
The secret to cloud ERP innovation? Customers.
We’re providing hundreds of updates every year to Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Enterprise Performance Management (EPM). The latest updates will help our customers take advantage of new growth opportunities by applying touchless processes that enhance the user experience and make work easier.
“Cisco technologies are empowering digital transformation for SMBs” – Gerab System Solutions
CNME Editor Mark Forker spoke to Shaji John, Product & Service Delivery Head at Gerab System Solutions, to find out how the company through its partnership with Cisco is helping to accelerate the digital journey of SMBs in the Middle East.
Security solutions from Cisco can ‘Help’ enterprises stay protected
Sudhir Menon, VP Product Management & Strategic Alliances, Help AG, spoke to tahawultech about the impact Cisco’s security solution is having in relation to protecting enterprises from the increased threat of cyberattacks and the importance of their partnership.
Education at the Edge of Change: Connected without Compromise
As they look ahead to the new term, educational organisations need a powerful, automated, and manageable network infrastructure that can enable always-on, secure, and everywhere connectivity for users and devices. This is essential if we are to continue providing safe, seamless education that inspires future leaders. And while such institutions are always under financial pressure, choosing the right network solution can enable them to do far more with less and retain a competitive edge.
Ransomware Reality is Biting, so How do Businesses Bite Back?
It’s up to every organisation across every industry to invest in modern data protection practices to minimise the impact of ransomware attacks. Viewing attacks as an inevitability is the first step towards creating a more cyber-secure culture, with employees who are more educated and aware of ransomware. At the same time, businesses need to have the right safeguards in place to minimise disruption, including anti-virus software and firewalls, plus continuous backup and recovery to offer adequate insurance against the crippling effects of ransomware.
Enterprise Environments, Exposed Endpoints, and the Best Practices for Threat Hunting
In his latest piece, Tamer Odeh, Regional Director at SentinelOne in the Middle East discusses the challenges faced by today’s security teams and best practices for threat hunting.
Leading the Market in Innovation and Beyond: A New Way to Evaluate HCI Market Share
The hyperconverged infrastructure (HCI) market has been on a fast journey over the past few years. Starting as a hardware-centric market focused on the simplicity of procuring data-centre hardware and software in one fell swoop, it quickly shifted as software-centric technology vendors and customers alike realised the biggest value一and innovation一was in the software. This is probably not surprising to those closely following the HCI market now but then it was a big change in the IT industry, as it evolved to embrace software-defined offerings.
Financing the Workplace of Tomorrow – Hybrid or Otherwise
A network that can support the hybrid workplace and business agility is becoming an increasingly urgent need. We have now seen that a hybrid workplace model is the answer to the changes in how we communicate, live and work – changes that have only been accelerated by COVID-19. The mission-critical role of IT within this model means that organisations cannot afford the consequences of a poor performing network.
“92% of CEOs under pressure to deliver digital transformation” – Rimini Street
Accelerating Digital Transformation via the Cloud Requires Careful Planning.
Risky online behaviours to avoid for a safe hybrid workplace
Werno Gevers, Regional Manager at Mimecast Middle East, talks about the critical role of employee behaviour with regards to organisational security, and puts emphasis on the need for regular, effective and engaging cybersecurity awareness training to help employees avoid some of the common behaviours that could put them and the organisations at risk.
With Cloud, CIOs can Help their Organisations Hit the Road to Net Zero
Increasingly ‘smart’ datacentres will lead to savings of over a billion metric tons of CO2 emissions over the next four years, IDC said. When the numbers are so large and the stakes are so high, CIOs and other executives will do well to take notice.
Technology’s Evolution from Background to Backbone
Technology’s role in the world has evolved into that of something which is expected to be ubiquitous, always-on and permanently available. The world simply will not accept ‘this page cannot be displayed’ anymore.
The five elements businesses must have to succeed with hybrid work
In her most recent byline, Reem Asaad, Vice President, Cisco Middle East and Africa discusses the dramatic changes to work methods pre-pandemic and during the pandemic will continue into the next wave of work and Cisco’s range of collaboration tools for business can help.