Good customer service needs vision, people power and a super-sized portion of empathy, says Condo Protego CEO Andrew Calthorpe. With …
To BYOD or not to BYOD?
Resist or go with the flow? The BYOD boom may bring new security challenges but it is the reluctant businesses …
Blue-sky thinking with a chance of cloud
Condo Protego CEO Andrew Calthorpe urges VARs not to get spooked by the cloud as it moves from buzzword to …
Review: Qnap TS-469L
Qnap‘s newly launched X69 Series of network attached storage is targeted at power consumers and business users. Powered by Intel’s …
Cyber security challenges in 2013
The security issues affecting businesses are similar around the world, writes Florian Malecki, Head of Product Marketing Manager –EMEA, Dell …
Forecast for channel landscape
Rich pickings in 2013 for those who prize value over price, predicts Sushma Kajaria, Channel Manager, Trend Micro. Well, it’s …
The ICT economy
The tables are turning and the focus is fast shifting to mobility and the demand for connectivity. Meera Kaul, MD at Optimus Technology and Telecommunications believes regional success will ultimately depend on how governments leverage these latest trends to better ICT infrastructure
2012: The year of the campus LAN
2012 is the year of campus network and it will continue witness rising investments over the next five to ten years.
Building effective channels in emerging markets
Lenovo has made successful inroads across various regions within emerging markets, to emerge victorious in these markets.
Its secret lies in a clear knowledge of its markets and the strong relationships it has with its partners. As an extension of the organisation, Lenovo’s channel relationships are defined with shared strategies, joint planning, mutual trust, accountability, and above all, clear definition of the culture between brands and channels.
Eating into your own channel?
New revenue pressures result in channel conflict
So you want to win an Award?
A member of our esteemed panel of Judges for the ResellerME Partner Excellence Awards 2012, Philip Hughes shares the secrets behind a winning nomination
A Look behind the Cloud – uncovering hidden costs
Analysts forecast that over the next three to five years the market for cloud-based contact centre solutions will grow at …
Opening up the cloud opportunity for channel partners
George DeBono, GM, Middle East and Africa at Red Hat outlines some of the ways in which the open source …
How cloud computing will impact the channel
The channel and reseller community will need to enhance existing skillsets and service offerings to master the cloud