Jeevan Thankappan

Digging for gold

Intensified competition coupled with declining voice ARPU is forcing telecom service providers to look around for new revenue streams that some of the new advanced technologies offer. However, it can be a daunting task for carriers who are saddled with legacy systems and manual internal processes.

Need for speed

IT managers around the world are falling in love with SSDs (solid state drives) in enterprise servers because they solve two major headaches: they run fast enough to replace multiple HDDs (hard disk drives) and they help reduce the electric bill.

A safe bet

The OS wars are nothing new. Every user has a laundry list of reasons why their operating system is king. One of the key points in determining which OS reigns supreme is security. CNME investigates the security successes and pitfalls of the most commonly used operating systems.

Spectrum of hope

With the migration to 4G LTE, a spectrum crunch is looming large over the regional telecom operators. Refarming of spectrum resources is emerging as one of the most cost effective ways to roll out mobile broadband technologies.

Up to capacity

As companies adopt technologies such as cloud and virtualisation, the practice of planning for network capacity to meet the bandwidth and application performance needs must also change. Network capacity planning and management has long been considered the black magic of the IT industry. How does one predict the future? How can you prepare for the additional demand for resources while avoiding over-provisioning?

The age of the customer

Customer experience has emerged as one of the telecom industry’s hottest segments, as telecom service providers as strive to retain customers in the face of tough competition. Victoria Strand, President of Ericsson GCC & Pakistan, explains the importance of improving customer experience as a way to win and retain customers.

Paving the path to Big Data

CNME organised the second edition of its Big Data Symposium in Dubai last month, defining what you need to know to underscore the success of this exciting new technology in regional enterprises.

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