Ramkumar B, President, Value Division, Redington Gulf, discusses the company’s plans for cloud and other focus areas for driving the business.
For a stronger bond
In one of my previous columns, I had spoken about customer service on the retail front. This time I want to focus on customer service on the B2B end. One of the major differences between the two is that B2B customer service is a lot more than an individual transaction. It is about developing lasting relationships.
Taking the leap
3D printing is catching the attention of the global market. Identifying advantages across sectors, experts believe, it is the next disruptive technology that is bound to transform business models. Reseller ME finds out what this means for the regional channel.
Review: YotaPhone
Though slightly overpriced, the device is perfect for those users who enjoy technology novelties.
Serving the connected customer
Hozefa Saylawala, Regional Sales Director, Middle East Region, Enterprise Mobility Solutions Business, Motorola Solutions, says retailers have an opportunity to approach the technologically integrated customer by implementing the right solutions.
Big prospects
Reseller ME finds out how the channel players can penetrate the Big Data space to offer value-added services in the region.
Women of the channel: Aneeta Gupta
Reseller ME profiles women of the channel and highlights the importance of workforce diversity
Image innovators
At the recently concluded security event, Martin Gren, Co-founder, Axis Communication, says he doesn’t consider the region to be an emerging market as the uptake of technology is a lot faster here.
Change to expand
Reseller ME caught up with Sofocles Socratous, Senior Director, EMEA Channel & Emerging Markets, Seagate Technology, at the company’s annual partner conference last month, to learn about its business focus.
Revolutionising networks
Mark Floyd, Chairman and CEO, Cyan
Making a difference
Gary Hopwood, Manufacturing Channel Manager, Infor
Being in sync
Reseller ME caught up with HID Global’s Managing Director EMEA, Harm Radstaak at the recently concluded Intersec to understand the company’s plans for the region.
Mobile computing comes of age
With the explosion of mobile devices, computing on-the-go has now become the norm. Reseller ME finds out what this spells out for the channel and the way ahead.
Surging ahead
Canon’s Marketing Manager, Ayman Aly, discusses opportunities in the large-format printing space and explains the firm’s channel strategy in the region.