Daniel Shepherd

Make it personal: Give your Digital Customer Experience a human touch

While brands are constantly looking for ways to stand out in a digitally charged world, they must recognise that a digital customer experience isn’t the only thing that consumers want; Today, more than ever, there’s great value in a seamless, human approach that has a personal touch. The big question remains, how can you give your customers a genuinely digital experience with a human touch?

Panasonic executive outlines company’s vision for sustainability

CNME Editor Mark Forker spoke to Hidetoshi Kaneko, Head of Systems and Solutions Department at Panasonic Middle East, to find out how the Japanese electronics company is positioning itself to play a key role in the electrification of the global automotive industry, the diversification of its portfolio, its approach to sustainability – and its renewed focus on smart city solutions.

Creating a Culture of Security

Creating a culture of security is the future, but what does it look like in practice and how can organisations ensure they are following effective guiding principles to keep them on track? What can you do today to promote a positive security culture?

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