Egypt telco Etisalat Misr has turned to IBM to introduce its first AI virtual assistant to transform its customers’ experience.
UAE’s Mashreq Bank turns to AI to transform customer experience
Customers of Mashreq Bank are now being served by the region’s first digital engagement banking bot, which was developed in collaboration with Avaya and Koopid.
COVID-19, contact tracing and the data privacy challenge
Shuman Ghosemajumder, Global Head of Artificial Intelligence, F5 Networks, on getting the balance right between public health and data privacy.
AWS supports UAE sellers with Marketplace and Data Exchange launch
Amazon Web Services (AWS) has announced that that starting today, Independent Software Vendors (ISVs), data providers, and consulting partners based in the UAE can transact in AWS Marketplace and AWS Data Exchange.
D-Link helps businesses cope with COVID-19 challenges with new launches
With the new products, D-Link seeks to equip businesses with innovative tools to cope with the challenges of high-volume temperature screening encountered by customers all over the world.
Ensuring business continuity in the new normal
Ahmed Fateen, Power Systems VP Gulf, Schneider Electric, explains why optimising remote IT infrastructure management is critical for efficient business continuity.
Unlocking the power of IoT technology for crisis management, anywhere, anytime.
Karen Ravindranath, director, WebNMS – IoT division of Zoho Corp, discusses how IoT can accelerate remote asset management and business continuity strategies.
Lack of trust in underground markets increases, says Trend Micro report
Trend Micro report details changing tactics and global demand for new malicious services like Deepfake ransomware and AI bots.
Cybereason honeypot exposes tactics used by hackers targeting ICS environments
Cybereason has published findings from its newest honeypot that was created to analyse the tactics, techniques, and procedures used by hackers to target critical infrastructure providers.
VAD Technologies, March Networks pen Middle East distribution partnership
VAD Technologies has announced a new distribution agreement with March Networks, a global firm focused on video security and video-based business intelligence.
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Do I really need cloud?
Intertec Sytems debunks the myths this market has about adopting cloud technology.
Dimension Data helps UAE hospitals defend against COVID-19 cyber-attacks
Dimension Data will provide 40-hours of incident response services, at no cost, to public and private hospitals in the UAE that have faced attacks coronavirus-themed cyber-attacks.
UAE employees welcome increased digital health support at work: report
Employees in the UAE think businesses should provide more physical and mental health support through technology, with apps, wearables and online services high on the list of demands.
Ai Everything.virtual: AI adoption non-negotiable for post-pandemic success
Ai Everything is set to host the next webinar in its all-new series, keeping the artificial intelligence community connected and engaged.