Alfalak Electronic Equipment & Supplies, a leading provider of technology-based end-to-end solutions in the Middle East, has been awarded the ISO 9001:2008 certification, the international standard of quality management system that applies to all types of products and services, organisations and industries.
The ISO 9001:2008 certification confirms that Alfalak implements a comprehensive quality management system (QMS) that addresses all areas of operation from internal staff training practices to product design, manufacturing or product realisation, delivery, customer satisfaction, and service.
Moreover, it underlines the company’s commitment to develop quality objectives to monitor and improve performance and to regularly conduct internal and external audits by certified auditors to maintain the integrity of the QMS.
“Alfalak is strongly focused on providing the best, highest-quality products and solutions. The ISO certification supports our pursuit of continuous improvement and assures our customers of our uncompromising commitment to deliver premium-quality products.A key factor that has contributed to our success is the tremendous dedication to excellence and the teamwork of our employees,” said Ahmed Ashadawi, President and CEO, Alfalak Electronic Equipment & Supplies.
Drawing on 32 years of experience in the Middle East’s information and communications technology services market, Alfalak has recently been classified by the government classification of contractor to bid for government projects in the following categories: general contracting, information technology & electronic security systems; telecommunications.
The company aims to deliver enterprise IT solutions through a network of offices and trained technical personnel throughout the Middle East. Alfalak’s portfolio of business partnerships include leading solution and software providers, hardware and consumable manufacturers, business consultancy firms and implementation specialists.
