Zaker Trading implements Epicor ERP

Epicor Software Corporation has announced that Zaker Trading successfully implemented Epicor ERP (enterprise resource planning) across all its facilities in the Middle East.

According to Epicor, the solution is enabling Zaker Trading to streamline and automate their sales, finance and manufacturing processes as well as increase visibility, transparency and information exchange across the organisation.

Charles Jesudason, Group General Manager, Zaker Trading, said, “We wanted to partner with a vendor that understands the challenges, pain points and opportunities across the industries we operate in and offers a solution that’s proven in the region and tailor-made for our requirements with minimal customisation. We needed the new ERP system to be the backbone of the business and meet not only our current business requirements, but also serve as a platform for the next ten to fifteen years as we expand our operations and grow. It was therefore essential that the solution was built with next generation technology, as well as flexible and scalable.”

In parallel, Jesudason was also keen for a solution that required minimal IT oversight and management. With just a two-man IT team for the entire organisation, they could not afford to have these valuable resources spend a significant portion of their time maintaining the new system or responding to user queries, like it was doing with the incumbent system. The company needed the new ERP solution to be easy to deploy, easy to use and most importantly, require very little maintenance.

The Epicor ERP solution includes key modules such as financial management, supply chain management and inventory management and was deployed across all Zaker Group companies in the region, bringing each business unit onto a single platform.

“By rolling out Epicor ERP at the group level and bringing all the entities under the same ERP umbrella, we have better control of our business and can better plan for the future. In fact, Epicor ERP is at the heart of our growth strategy. Since the deployment, we have been able to roll-out our expansion plans, not just in terms of our geographical reach but also our product portfolio – an advantage for both us and our loyal customers,” said Jesudason.

“We are delighted to provide Zaker Trading with a platform that allows them to realise operational efficiencies, implement industry practices and processes as well as expand their geographical reach and product portfolio,” said Hesham El Komy, Senior Director, Channels, Epicor Software. “Epicor ERP addresses the real-world challenges that Zaker Trading faces as they look to grow in today’s global economy.”