ManageEngine slashes IT help desk expenses

ManageEngine has announced that the standard edition of its flagship IT help desk software, ServiceDesk Plus, is now available for free — with no restrictions, regardless of whether software runs in the cloud or on premise. Previously, the ServiceDeskPlus Standard Edition was free for up to five technicians/agents. The move slashes IT help desk expenses for the 60,000+ companies that have already adopted ServiceDeskPlus Standard Edition and invites other companies to do the same by adopting the ManageEngine solution. An online demo of ServiceDesk Plus is available at http://demo.servicedeskplus.com/.

“ManageEngine has always believed in changing the game in IT management software,” said Raj Sabhlok, president, ManageEngine. “Last year, we made ITIL affordable for all businesses at just $995. This year, we’ve made the standard edition of ServiceDesk Plus free so that all enterprises, big and small, can start following an organized process of ITSM in their organizations. This is not just ‘another help desk software.’ It is one of the best in the market with loads of thoughtfully built features.”

ServiceDeskPlus Standard Edition is available immediately and free forever. Annual maintenance/support contracts (AMCs) may be purchased separately.Visit http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html  to see what’s available in the free edition.