Features, Interviews, Video

Avaya investing in AI to remain a global leader in enterprise CX

Savio Tovar Dias, Vice President of Professional Services, EMEA & APJ, at Avaya, spoke to CNME Editor Mark Forker during GITEX 2024, and articulated its strategic plan for further AI investment, its commitment to enhancing CX for its enterprise customers – and the magic formula that makes GITEX such a success year-on-year.

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